Can I get help in the Moovly Studio editor?
- Intro video: Watch the 'Getting Started with Moovly Studio' video
- Walk-through: Take a 10 step tour of the Moovly Studio editor, including the libraries, the Stage, object properties, etc.
- Help Center: takes you to the FAQs, which are regularly updated based on user feedback and new features.
- Hide support button: by default the support button (chat) is visible to all users (except for Edu Free users) within the editor. You can easily switch off, or make it visible again here.
🕙 Please be informed our Support team is available from Monday to Friday, from 9:30 AM until 5:30 PM CET. In the weekends our help desk is closed.
How can I contact Moovly support?
Find out what support options are available There are several different ways of getting Moovly support: This Help Center, where you can search for answers to your questions. By opening a ticket. The conversation button (bottom right) that allows you ...
What are the technical requirements for Moovly Studio?
Understand the browsers that are compatible with the Moovly Studio editor Moovly Studio is a browser-based application that is supported by most browsers: Chrome, Firefox and Edge on Windows computers Chrome, Firefox or Safari on Apple Mac computers ...
Who owns your Moovly video? (Moovly Studio)
Learn who owns your Moovly videos You get a full, exclusive usage right of your video, but as your content also contains Moovly, Getty Images, Soundstipe, and Unsplash components, you do not own it. Of course, you also stay owner of all media you ...
How to get rid of the Moovly outro and watermark?
Read how to remove the Moovly logo and outro from your content When rendering in preview mode on Moovly, expect the watermark and outro to be automatically included. To remove the Moovly logo and outro, you'll need to upgrade to one of our paying ...
How to resolve login problems on Moovly?
Tips to deal with registration, login and password issues Moovly's registration and login procedures have been set-up to provide both flexibility and security. We provide different options to create a new account on Moovly and to login to that ...