Can I get help in the Moovly Studio editor?

Can I get help in the Moovly Studio editor?

  1. Intro video: Watch the 'Getting Started with Moovly Studio' video
  2. Walk-through: Take a 10 step tour of the Moovly Studio editor, including the libraries, the Stage, object properties, etc.
  3. Help Center: takes you to the FAQs, which are regularly updated based on user feedback and new features.
  4. Hide support button: by default the support button (chat) is visible to all users (except for Edu Free users) within the editor. You can easily switch off, or make it visible again here.

🕙 Please be informed our Support team is available from Monday to Friday, from 9:30 AM until 5:30 PM CET. In the weekends our help desk is closed.


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