Can I get help in the Moovly Studio editor?

Understand how to get help when you are in the editor.

When you are in the Moovly Studio editor, you have different help options available - just look at the top right corner of the editor window and you will see the following options:

1. Intro video: Watch the 'Getting Started with Moovly Studio' video
2. Walk-through: Take a 10 step tour of the Moovly Studio editor, including the libraries, the Stage, object properties, etc.
3. Help Center: takes you to the FAQs, which are regularly updated based on user feedback and new features.
4. Hide support button: by default the support button (chat) is visible to all users (except for Edu Free users) within the editor. You can easily switch off, or make it visible again here.

🕙 Please be informed our Support team is available from Monday to Friday, from 9:30 AM until 5:30 PM CET. In the weekends our help desk is closed.

• Related Articles

• Testing premium features in the Moovly Studio

  Learn how to access and test premium features In the Moovly Studio you get access to all premium features that we offer. You can test these features as many times as you want in the Editor. When you use a feature in your project you will notice that ...

• How can I contact Moovly support?

  Find out what support options are available There are several different ways of getting Moovly support: This Help Center, where you can search for answers to your questions. By opening a ticket. The conversation button (bottom right) that allows you ...

• Testing premium features in the Moovly Studio

  Learn how to access and test premium features for free In the Moovly Studio you get access to all premium features that we currently have available. You can test these features as many times as you want in the Studio.  If you click on a premium ...

• What are the technical requirements for Moovly Studio?

  Understand the browsers that are compatible with the Moovly Studio editor Moovly Studio is a browser-based application that is supported by most browsers: Chrome, Firefox and Edge on Windows computers Chrome, Firefox or Safari on Apple Mac computers ...

• Who owns your Moovly video? (Moovly Studio)

  Learn who owns your Moovly videos You get a full, exclusive usage right of your video, but as your content also contains Moovly, Getty Images, Soundstipe, and Unsplash components, you do not own it. Of course, you also stay owner of all media you ...