Billing & Payment
How can I change my billing information?
Changing your invoice address and other details To modify your billing details, follow these steps: Login to Moovly and click settings: 2. Next, in the submenu click the 'Billing tab: 3. Click 'See billing information'. You are now taken to our ...
How to cancel the auto-renewal of a paid subscription?
Read how to unsubscribe from your paid Moovly subscription You can cancel your subscription at any time. When you do so, you will cancel the automatic renewal of your subscription. Until the expiration date, your current subscription will remain ...
How do I download an invoice?
Steps to download a Moovly invoice (Moovly Studio) When you purchase a subscription or Getty Images object on Moovly, you get an invoice via email. You can also download your invoices as follows: 1. Select "Settings" on the left side of the dashboard ...
Which payment methods are supported?
How to pay for your Moovly subscription Whether you want to purchase or upgrade a subscription, Moovly provides several payment methods. We currently accept Visa, MasterCard, and American Express, as well as payments via Paypal. You will find these ...
How to use a Coupon Code?
A Coupon Code allows you to purchase Moovly subscriptions at a discount. If you received a coupon code, you can enter it during the checkout process when you enter your billing details: Select the subscription you wish to subscribe to. 1. On the ...
My subscription auto-renewed, can I get a refund?
Moovly is a SaaS company and embodies a subscription business model. By signing up you agree to our Terms & Conditions and your account will automatically renew at either a monthly or yearly basis, unless you cancel the auto-renewal. You may cancel ...
What is VAT and when is it applied?
Process of VAT being applied to a Moovly purchase When you purchase something on the Moovly website, such as a subscription, VAT may be applied to the amount you have to pay. VAT stands for Value Added Tax, and is a tax added by the government to the ...
Popular Articles
How to get started with Moovly?
New to Moovly and not sure how to begin? The following Getting Started video shows an overview of the Moovly Studio editor and explains the first steps in the creation of a new project: adding graphical objects and text, uploading sounds, adding ...
What can you make with Moovly?
Learn what kind of content you can create with Moovly With Moovly, you can create animated videos or video presentations without any experience in video editing. You don’t even have to shoot your own video footage: you can find all the building ...
How to use AI-based GPT video generation?
To automatically generate video content using GPT (AI), follow these steps: Step 1: From your Dashboard, click the Create Project button to open the Moovly Editor. Choose a horizontal 16:9 aspect ratio. Step 2: In the Properties panel, click on the ...
What are the technical requirements for Moovly Studio?
Understand the browsers that are compatible with the Moovly Studio editor Moovly Studio is a browser-based application that is supported by most browsers: Chrome, Firefox and Edge on Windows computers Chrome, Firefox or Safari on Apple Mac computers ...
How to add a Clip?
Adding and deleting new Clips to your Moovly project Working with Clips in Moovly comes in handy to structure your content and group your objects. Clips allow you to shift a group of objects' time, including their timing and animations. Or to cut or ...